Privacy Policy
At Lumora, your privacy is important to us. This policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
- Personal information: Name, email address, shipping address, and payment details when you place an order.
- Usage data: Pages visited, time spent on site, and device information to improve your experience.
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to customer service requests
- To improve our website and products
Sharing Your Information
We do not sell your personal data. We share information only with trusted third parties necessary to operate our store (e.g., payment processors, shipping carriers) and as required by law.
Your Rights (EU/GDPR)
If you are located in the European Union, you have the right to access, correct, or delete your personal data. To exercise these rights, email us at support@lumora.com.
Cookies
We use cookies to enhance your browsing experience. You can control cookie settings in your browser.
Contact
Questions about this policy? Email us at support@lumora.com.